Partner Parables
I’ve
had many sales partners and trained sales agents over the years and I’ve loved
them all dearly. They were all so
different in their own special ways and I’ve never forgotten all the stories
that have made me laugh uncontrollably.
Here’s a collection of short stories about my beloved partners and sales
agents over the years:
A Blast of a First Day
It is my first day at my new
neighborhood and also my first official day with a particularly large company
and I meet my new partner. She’s very
pretty and outgoing and has a skirt on with some cute little heels. As she’s showing me around the model homes,
we get to the option and color selection room upstairs and she says, “Oh. This is really important. Watch.
Listen.”
Then
she grabs her dress, pulls it up to her waist, throws her foot in the air,
jumps up and farts so loud that it scares me and I jump.
“So. Any questions about the colors and options?”
she says without even smiling or missing a beat.
“You
just jump farted. I don’t even know
you.” I said.
“Oh
that. Yep. Get used to it.”
“I
think I love you.” I said. And we lived
happily ever after.
First Day Jitters
Several years later, I was working
for a different company and a new girl had her first day as a new homes
consultant. She said that she was a
nervous person and that she took an extra dose of her anti-anxiety pill that
morning. I was thinking that this wasn’t
a very good start but began to train her anyway.
I could tell she was very nervous
because she kept running to the bathroom.
She went to the bathroom about 10 times in the matter of the first
hour. She just kept saying how nervous
she was. I told her it would be okay,
that I used to be a teacher and I’ve been a sales trainer, I’m very patient and
will help her through this. She tentatively
agreed and kept working on the computer.
Every once in a while, I would smell something foul and pretended not to
smell it so her nerves wouldn’t get any worse than they were.
At this instant, she sprang up from
her chair, looked at me with tears in her eyes and cried, “I’m sorry!”
“For what?” I said.
“I thought that I just had to toot
and I just crapped my pants big time!” and she started crying profusely.
I didn’t know what to say and just
sat there with my jaw on the floor. She
didn’t move but the smell suddenly hit me and I yelled, “Oh God! You’re going to have to go home I think.”
“Yeah. It’s a big one. It’s diarrhea. And it’s going
down my pants leg.” She bellowed and wailed in embarrassment.
“Go home! I won’t tell. Change clothes and come back.”
So she walked slowly to her car
with a stiff legged walk of shame and we were partners for a year and I’ve
never told a soul until now.
Politically Incorrect
Since I had teaching, sales
training and sales management experience, I was called on to train most all of
the new sales people. Some were young
and soaked everything in and were excited to learn and some were older, set in
their ways and said things that made you want to crawl under a rock.
The latter is the case of this
story. One gentleman that I was training
was on his fourth day and he was starting to get the hang of things by watching
me greet customers and answer any questions about the neighborhood that people
might have. On this day, I was writing a
contract with another customer and I let the newbie greet people that came
in. There is no better practice than to
just do it!
I’m listening to the newbie greet a
customer when they asked about the racial makeup of the community. Oh no!
We haven’t gone over a prepared response for that yet! Oh God!
I jumped up to intervene but not quick enough. Now, my newbie has no issues with any race,
but he has an issue with nervously saying things that he shouldn’t and not
remembering how or why he said it. I
call it “information vomiting with no recall”.
To the customer’s question of
racial makeup for the community, my newbie, obviously rattled and nervous
spouts off, “Well… I can tell you immigration isn’t staking out THIS
neighborhood!”
Oh god! It was so painful. I said, “I’m sorry. What he meant to say is that we’re a
beautifully diverse neighborhood and we urge you to spend time in the
neighborhood to find a home and atmosphere that works for you and your family.”
The newbie said, “Yeah. That’s what I said.”
Realistic Portrayal of Model Homes
I trained a company’s sales team
with a sales agent who had serious issues with drinking. I never said anything because I knew that it
was so bad, that basically anyone could see it any time. Realtors began complaining that he was drunk and
just handed them a key and went back to sleep at his desk. One realtor even told a story that he took
them out to see a home, got out of the car, barfed on the street, wiped his
mouth with his shirt and staggered into an inventory home to show them. She was mortified!
His last day of work, he had come
in completely drunk. He opened the door
to the model and passed out on the bed in the master bedroom. He probably would have gotten away with it
except the front door was open and a customer came in, tried to wake him,
called 911 and the ambulance drove him to the hospital where he was treated for
alcohol poisoning.
When asked about the ordeal, the
customer said, “At first I just thought that it was some sort of new thing that
showed you how real people can live in the models. I just thought he was acting. Then I got scared because I thought he was
dead.”
Super Partner Strength
When you’re a woman in real estate,
you’re always on edge when you’re alone in an office with a stranger. This particular day, my partner and I were
both working and a strange man walked in and started talking to Leslie, my
partner. I immediately got a bad feeling
when the hairs on my neck and arms stood on end. The questions he was asking seemed
rehearsed. He asked to see the model
home.
Leslie took him down the walk to
see the model home. Another customer
came in and I was busy for a little while with them and realized after they
left that it had been a very long time and Leslie still wasn’t back. I instantly felt scared and knew I was about
to walk in on a bad scene. Every hair on
my body was standing up as I opened the front door. I was right.
They were both at the top of the
stairs and Leslie was crying and pleading with the large man to let her go and
she was writhing but couldn’t shake his grip. Something went through me that
I’ve never felt before and I instantly was filled with unshakable bravery and
strength and screamed, “Hey (bad word here)! Let go of her!”
The huge stranger was so transfixed
by Leslie that he didn’t even hear me and didn’t see me charging up the stairs
towards him. Leslie was about to pass
out from fear and he was holding her up against him. I pushed through them and broke up his grip
on her and Leslie fell to the ground crying.
I burned a hole through his retinas and screamed, “Get out!”
What looked back at me was pure
evil and he smiled a sinister smile and started to move towards me and I pushed
him down the stairs. He fell down about six or seven stairs when he grabbed the
rail and steadied himself and smiled again.
I came after him and pushed him down the final flight and when he got up
at the bottom of the stairs it was like he had woken up from a dream or
possibly possessed.
He looked at me like he’d never
seen me before and said, “What the hell are you doing? What’s wrong with you?” He dusted himself
off, stood up and said, “Ya’ll are crazy.”
Then he left.
Immediately, the super human
strength left and I felt extremely weak and didn’t know if I could stay
upright. I didn’t know if I could make
it up the stairs to check on Leslie or not.
Somehow, I pulled myself up and called out to her and she said she was
okay. I made it to the top of the stairs
and hugged her as we both sat on the ground and cried; both weak from fear. She said, “Thank you. I was so scared. I don’t know what he would have done to me.”
“That’s what partners do.” I
said. “We watch out for each other’s
backs.”
I had never seen that guy before and thankfully
I never saw him again. I don’t know what
came over me that day but I think I was possessed too. But definitely not with the same spirit he
was possessed with. A spirit that was
strong enough to ward off pure evil.